Delivery & Collect from Store
Delivery is free throughout the New Forest, Bournemouth and Poole areas on all orders over £75 inc VAT. Orders below this amount have a carriage charge of £4.95 inc VAT. We regret that we do not offer a delivery service outside our local area. We cover the following postcodes:
BH1-19, BH21-25, BH31, SO40-43, SO45
Orders for stock items received before 9.30am will be with you the same day. If you need your order quickly call us on 01202 026663 and we will give you a firm delivery date.
Click & Collect
You also have the option of collecting your order from one of our stores. This is a completely free service with no minimum order.You place your order on this site, select collect from Ferndown, New Milton or Lymington as your delivery option, and we will email you when your order is ready.
Returns and Refunds
30 Day Money Back Guarantee
We will give you a full refund for any items that you wish to return, for whatever reason. They must be in saleable conditon and must include any promotional items associated with the original order.
Simply return the items to one of our Peter Robbins stores and we will issue a full refund.
Unfortunately we cannot include tinted paints in this guarantee and will not refund any delivery charges associated with the original order.
Faulty or Damaged Products
If there is a problem with any of our products you must contact us as soon as possible. We will give you a full refund or replace the goods, this will include any delivery charges.